On Friday evenings, messages about menu and tables pour in one after another, but your hands are full with guests at the counter — half go unanswered until closing.
Cafe
The barista brews coffee instead of scrolling through chats.
On Friday evenings, messages about menu and tables pour in one after another, but your hands are full with guests at the counter — half go unanswered until closing.
Choose an available solutionHow it works in your business
Choose an example interaction and follow the path to your team’s next action.
Interactive example
From a menu question to a takeout order
Client request
Do you have lactose-free options and a table for two at seven?
Client request: Do you have lactose-free options and a table for two at seven?
What will change
'Does this have nuts?' — the barista runs to the kitchen to check ingredients, a line forms, the guest gets anxious.
The bot knows the ingredients and allergens of every dish accurately and responds without running to the kitchen.
A takeout order is dictated into the chat in between tasks, jotted down on a sticky note — and half of it gets forgotten.
The entire order with modifications is recorded and sent to the kitchen without any losses.
Solution foundation
- Client assistant
AI handles routine tasks on its own and passes only complex or important conversations to a human.
- Catalog and sales
AI reviews product cards, finds the right prices and terms, and prepares the next step of the sale.
- Messaging and email
AI routes incoming messages, monitors channels, and handles approved conversations; important messages wait for your confirmation.
Bank, payment provider, and external channel fees are shown separately.
What to prepare for launch
You don’t have to fill everything in at once. Bototeka will show the gaps and save your draft.
What to prepare for launch
- menu and ingredients
- business hours
- address
What you can automate
- Answer about menu, hours, and allergens across all channels.
- Check availability and hold tables.
- Assemble takeout orders with modifications and send to the kitchen.
What stays under control
- Public responses, prices, discounts, financial and irreversible changes await confirmation by the authorized manager.
- Client confirmation is only used for actions where it is explicitly called for in the script.
Questions about launch
Does the bot know ingredients and allergens?+
Yes. It accurately answers based on the ingredients of each dish, without running to the kitchen.
Will it hold a table?+
The bot checks availability and holds the table until your confirmation.
Will it compile a takeout order?+
Yes, entirely with modifications, and sends it to the kitchen with the pickup time.
Can I start with one instrument?+
Yes. The package shows the recommended composition, but the team can start with one task and add other tools later.