A Saturday booking is taken on Instagram, another for the same table by phone; two window tables promised to three parties — chaos by evening.
Restaurant
The hostess greets guests instead of juggling messages across three messengers.
A Saturday booking is taken on Instagram, another for the same table by phone; two window tables promised to three parties — chaos by evening.
Choose an available solutionHow it works in your business
Choose an example interaction and follow the path to your team’s next action.
Interactive example
From table request to confirmed booking
Client request
Table for four by the window on Saturday, can we get a high chair?
Client request: Table for four by the window on Saturday, can we get a high chair?
What will change
A guest asked for a table away from speakers and a cake for his wife — note lost, evening ruined, guest never returns.
Preferences and occasion are attached to the booking and reach the shift intact.
A banquet request for twenty people sits unanswered for half a day while the manager handles the floor — and the client goes to the restaurant across the street.
A banquet request is recorded immediately, with date and group size, ready for the manager in a structured format.
Solution foundation
- Client assistant
AI handles routine tasks on its own and passes only complex or important conversations to a human.
- CRM and recording
AI updates appointments, reminders, and team capacity with zero manual data entry.
- Catalog and sales
AI reviews product cards, finds the right prices and terms, and prepares the next step of the sale.
- Messaging and email
AI routes incoming messages, monitors channels, and handles approved conversations; important messages wait for your confirmation.
Add later
Bank, payment provider, and external channel fees are shown separately.
What to prepare for launch
You don’t have to fill everything in at once. Bototeka will show the gaps and save your draft.
What to prepare for launch
- halls and tables
- menu
- hours
What you can automate
- Answer questions about the menu, hours, and rules, and accept booking requests.
- Check availability and log guest preferences and occasion.
- Accept banquet requests with date and group size for the manager.
What stays under control
- Public responses, prices, discounts, financial and irreversible changes await confirmation by the authorized manager.
- Client confirmation is only used for actions where it is explicitly called for in the script.
Questions about launch
Does the bot double-book?+
No. A unified seating chart sees all bookings at once, so the same table is never promised twice.
Does it remember guest preferences?+
Yes. The occasion and preferences are attached to the booking and reach the shift.
Does it accept banquet requests?+
The bot records the banquet with date and group size and forwards it to the manager.
Can I start with one instrument?+
Yes. The package shows the recommended composition, but the team can start with one task and add other tools later.