A customer asks ‘Is this jacket available in size M?’ while the seller is serving a queue — the reply comes an hour later, by which time they’ve already bought elsewhere.
Retail store
You confirm reserves, discounts, and write-offs — the customer arrives for what’s actually on the shelf.
A customer asks ‘Is this jacket available in size M?’ while the seller is serving a queue — the reply comes an hour later, by which time they’ve already bought elsewhere.
Set up appointmentsHow it works in your business
Choose an example interaction and follow the path to your team’s next action.
Interactive example
From availability question to reserved item
Client request
Is this model in black, pick up today?
Client request: Is this model in black, pick up today?
What will change
‘It’s in stock’ over the phone, the customer drives across town — but the item was already sold. A scene and a lost sale.
The bot replies based on actual stock, not memory — ‘yes’ means yes.
A regular bought a down jacket in winter, then in spring messages ‘what’s new in my size?’ — but no one remembers them or their past purchase.
Purchase history at your fingertips: you recognize the customer and suggest what suits them.
Solution foundation
- Catalog and sales
AI reviews product cards, finds the right prices and terms, and prepares the next step of the sale.
- Warehouse and remains
AI detects shortages, suggests restocking, and executes approved operations within set limits.
- Orders and fulfillment
AI monitors order and warehouse risks, but payments, shipping, and return decisions remain under employee control.
Bank, payment provider, and external channel fees are shown separately.
What to prepare for launch
You don’t have to fill everything in at once. Bototeka will show the gaps and save your draft.
What to prepare for launch
- products and variants
- inventory
- outlets
What you can automate
- Answer about product, color, size, and availability based on store inventory.
- Prepare a reserve and suggest holding the item until the visit.
- Recognize regulars and suggest matching items based on purchase history.
What stays under control
- Public responses, prices, discounts, financial and irreversible changes await confirmation by the authorized manager.
- Client confirmation is only used for actions where it is explicitly called for in the script.
Questions about launch
Does the bot respond with actual stock levels?+
Yes. Availability is checked against your stock for each location, so ‘yes’ means yes.
Can we hold an item for a customer?+
The bot prepares a reserve and assigns a task to the seller — the final decision is yours.
Which channels does it work on?+
WhatsApp, Telegram, and Instagram — all inquiries in one feed.
Can I start with one instrument?+
Yes. The package shows the recommended composition, but the team can start with one task and add other tools later.