The guest doesn't know what to choose — 'stone', 'lymphatic drainage', or 'relaxing' — and leaves without booking.
Spa and massage salon
Reception is busy with guests in the hall, not on the phone.
The guest doesn't know what to choose — 'stone', 'lymphatic drainage', or 'relaxing' — and leaves without booking.
Set up appointmentsHow it works in your business
Choose an example interaction and follow the path to your team’s next action.
Interactive example
From a relaxation request to booking a program
Client request
Which massage to choose after a tough week and when can I come?
Client request: Which massage to choose after a tough week and when can I come?
What will change
The guest mentions pregnancy, blood pressure, or an injury in passing, and it comes up too late during the session.
The bot asks about contraindications in advance and, if there are risks, forwards the request to a specialist.
A course of ten sessions is abandoned after the third: the guest forgot to come, you forgot to remind — no results, no renewals.
A reminder for the next session of the course goes out automatically — the guest achieves results and returns.
Solution foundation
- CRM and recording
AI updates appointments, reminders, and team capacity with zero manual data entry.
Bank, payment provider, and external channel fees are shown separately.
What to prepare for launch
You don’t have to fill everything in at once. Bototeka will show the gaps and save your draft.
What to prepare for launch
- programs and duration
- specialists
- contraindications
What you can automate
- Select a program based on the guest's goal and gently gather contraindications.
- Offer a time slot with an available specialist and prepare the booking.
- Remind about course sessions and bring guests back for renewal.
What stays under control
- Public responses, prices, discounts, financial and irreversible changes await confirmation by the authorized manager.
- Client confirmation is only used for actions where it is explicitly called for in the script.
Questions about launch
Does the bot consider contraindications?+
It asks health questions in advance and, if there are risks, does not book but forwards the request to a specialist.
Will it help choose a program?+
Yes. Based on the guest's goal and health, the bot will suggest a clear program with duration and price.
How does it retain guests in a course?+
Bototeka reminds about the next session and offers renewal after the course.
Can I start with one instrument?+
Yes. The package shows the recommended composition, but the team can start with one task and add other tools later.