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Messaging and email

AI routes incoming messages, monitors channels, and handles approved conversations; important messages wait for your confirmation.

All your messages from messengers, email, and website in a single feed with customer history.

Connect toolInitial setup required

One real workflow example

How AI gets the job done

Example
How AI gets the job done

Looks at your data and business rules

  1. Looks at your data and business rules

  2. Consolidates conversations from all channels into one, and suggests the next reply.

  3. It handles routine tasks on its own, and passes disputed or important ones to a human — with ready context

  4. Saves the result and triggers what comes next

Result: AI routes incoming messages, monitors channels, and handles approved conversations; important messages wait for your confirmation.

What AI automates

  1. How AI gets the job done

    AI routes incoming messages, monitors channels, and handles approved conversations; important messages wait for your confirmation.

Automation you control

AI performs permitted routine work from connected data and rules. Confirm only genuinely important actions manually.

What you need to start

  • Business settings
  • Data from connected tools
  • Connect your data, choose AI mode, and launch

What AI automates

  • AI routes incoming messages, monitors channels, and handles approved conversations; important messages wait for your confirmation.

What you confirm

  • Only important external, financial, and irreversible actions require manual confirmation

AI routes incoming messages, monitors channels, and handles approved conversations; important messages wait for your confirmation.

Integrations and limitations

Integrations and data
  • Connect your data, choose AI mode, and launch
Practical limitations
  • The more complete your connected data, the more accurate the result
Questions before connecting

What does AI handle autonomously?

AI routes incoming messages, monitors channels, and handles approved conversations; important messages wait for your confirmation.

Can I configure the depth of automation?

You decide where AI works on its own and where it waits for your confirmation — from full control to autopilot

When does a person step in?

Only important external, financial, and irreversible actions require manual confirmation